Direct contact with our German engineering & support desk.
Have a technical question, need a project BOM verified, or requesting product documentation? Select your inquiry below. Your message reaches our team in Germany directly.
Route your inquiry to the right desk.
Select a topic below. Choosing the relevant desk helps our team review your product parameters, documentation requests, or warranty records before getting back to you.
Technical Support & Commissioning Desk
Real-time technical clarification for wiring pinouts, communication setup, and parameter configuration for installed systems.
Project Sizing & Commercial Quotes
Share your site constraints, load requirements, or target capacity for a verified component list and B2B pricing proposal.
Orders, Invoices & Documentation Desk
Request product datasheets, VDE grid certificates, check order status, or manage proforma and tax invoices.
Warranty & RMA Coordination Desk
Submit warranty claims, request replacement follow-up, or get assistance with RMA processing.
- ✓ Telephone support for communication and startup troubleshooting.
- ✓ RJ45 pinout and communication pairing guidance for active installations.
- ✓ Commissioning parameter checks and alarm code clarification.
- ✓ Electrical compatibility checks against the compatibility lists on file.
- ✓ Unified Bill of Materials (BOM) matching inverters, batteries, and smart meters.
- ✓ Project-specific B2B commercial terms and transparent equipment pricing.
- ✓ Official VDE compliance dossiers and unit certificates.
- ✓ Product datasheets, installation manuals, and wiring schematics.
- ✓ Commercial B2B order records, proformas, and German invoicing.
- ✓ Direct warranty claim coordination.
- ✓ Assistance with fault diagnostics, error logs, and warranty validation.
- ✓ RMA case management backed by your original project records.
Linker Technology GmbH · German Operations
Linker Technology GmbH is registered and operating from Steinfeldstraße 3, 39179 Barleben. We coordinate B2B sales, technical sizing, documentation, and warranty processes for partners across Europe.
LINKER GERMANY // BARLEBEN OFFICE