The paperwork, already done.
Every datasheet, manual and certificate we hold for the products we stock, and every question we have already answered for buyers like you. Search it, filter it, take what you need.
Find the document.
77 files across 8 brands. One datasheet often covers a whole family, so you download once, not five times.
GoodWe
28 documentsPylontech
20 documentsSAJ
19 documentsChint
4 documentsMersen
2 documentsEcoFlow
2 documentsDEHN
1 documentMBS
1 documentNeed a document that is not listed yet? Name the file. An engineer sources it for you.
Request a documentCompiled from the live catalogue · last updated 2026-09-03
397 product questions answered.
Sizing, pairing, grid rules, backup behaviour. Type a model or a topic and get the answer engineers already wrote.
Start typing to search every answer on every product page. Try a model name, "VDE", "backup" or "warranty".
The questions everyone asks.
What is the minimum order, and where do you deliver?
One unit is enough, and we deliver across the EU.
- No pallet minimum: every stocked product ships from a single unit, so you can trial a model before committing a project to it.
- An engineer answers: order and configuration questions come back within 12 hours, from a person who has read the datasheet.
- Project-ready quotes: quotations arrive with the full bill of materials, ready to hand to the installer.
Can I mix brands in one order?
Yes. One order can combine inverters, batteries, meters and accessories across our stocked brands.
- Checked before it ships: engineering reviews cross-brand configurations, so a meter, CT or dongle that does not match its inverter is caught before dispatch.
- One delivery, one invoice: mixed orders are consolidated instead of arriving as separate shipments per brand.
Do you supply complete systems or single components?
Both. Order a single CT, or a complete packaged system.
- Packaged systems: the Linker Planner builds a complete system with the balance-of-system parts included, priced as one bill of materials.
- Single parts: every accessory is listed and orderable on its own, with its compatibility stated on the product page.
How fast will I get a quotation?
An engineer responds within 12 hours.
- What arrives: net prices, the full bill of materials and the delivery terms for your destination.
- Delivery times: quoted per order and destination, not promised in a generic table.
How do I see prices?
Prices are visible to signed-in partner accounts.
- Why gated: pricing is B2B net pricing for installers and EPCs, not consumer list prices.
- No account yet: request a quote on any product page and the numbers arrive with the quotation.
Who can open an account?
Installers and EPCs working in the EU.
- Reviewed by a person: registrations are checked and approved individually.
- Once approved: you see net prices and can order directly from the catalogue.
Do prices include VAT?
Quotations and the shop show net prices.
- On the invoice: VAT is applied according to your country and VAT registration.
- EU VAT IDs: valid registrations are handled under the applicable cross-border rules.
How are batteries shipped?
As dangerous goods, by carriers approved for them.
- Certification: battery products carry UN38.3 transport certification as documented in the files on this page.
- Handled by us: we arrange the compliant packaging and the carrier paperwork.
What happens if goods arrive damaged?
Note it on the delivery receipt and tell us; we take it from there.
- What helps: photos of the packaging and the unit speed up the carrier claim.
- One contact: replacements are coordinated by us; you do not negotiate with the carrier yourself.
Where do deliveries go?
Across the EU: to a warehouse, a branch or directly to the project address.
- Per-quotation terms: delivery terms and times are stated in the quotation for your specific destination.
Whose warranty applies to the products?
The warranty issued with each product, stated per product and confirmed in writing with your quote; Linker runs any claim for you.
- On the product pages: each model shows its warranty terms.
- Where terms are pending: the quotation fixes the warranty basis before you order.
How do I make a warranty claim?
Send the serial number and a short description; we run the claim for you.
- What helps: the order reference, photos and the installed configuration.
- One contact: you deal with Linker.
Is technical support included?
Yes. Engineering support before and after the sale, with answers within 12 hours.
- Before: sizing, pairing and grid-code questions on any stocked model.
- After: commissioning and configuration questions on what you bought.
Are the products certified for German grid connection?
Certification is per model; the product pages state what each datasheet lists.
- Grid codes: standards such as VDE-AR-N 4105 are listed on the relevant product pages where the documentation on file covers them.
- Per project: certificates are issued per model and market, so the certificate set for your project is confirmed with the quote.
Can I get documents in German?
The register above holds mostly English files today, with German versions added as we source them.
- On request: ask for the German version of any file and an engineer provides it where it exists.
Do you provide declarations of conformity?
Yes, from the documentation set we hold.
- Per model: CE declarations and safety certificates are requested for the exact models you order.
- With your order: we attach them to your order paperwork.
Can Linker Advisor find documents for me?
Yes. Linker Advisor reads the same files listed on this desk.
- Ask it: for a spec, a pairing or a document, and it answers with the file behind it.
- Fallback: anything it cannot find, an engineer picks up.
Ask Linker Advisor instead.
It reads the same datasheets on this desk. Ask for a spec, a pairing or a document and it answers with the file behind it.
Open Linker AdvisorTalk to an engineer.
A certificate, a German-language version, a file we have not listed yet. Ask, and we source it for you.
Request a document