The support chain ends with you
When the system has an issue six months after install, your customer calls you — not the factory.
One bad install can cost the next ten referrals.
SOLUTIONS / FOR INSTALLERS
Every install stays installed.
You're not buying hardware. You're buying a partner who's done the engineering before you touch the site — and who answers the phone after you leave.
Fewer callbacks
Faster commissioning
Technical backstop
Ready for bigger jobs
01 / Why Installers Switch
The callback is where profit disappears.
You are not the battery engineer
Every new inverter, battery, BMS, and monitoring tool adds another on-site variable.
You install systems. You should not debug supplier ecosystems.
Bigger jobs need a backstop
Residential is familiar. Commercial storage adds planning, risk, and customer expectations.
Growth should not mean learning at the customer's expense.
02 / How TerraVolt Works With Installers
Pre-engineered. Pre-validated. Backed through handoff.
Four stages. One accountable partner. No finger-pointing between inverter, battery, and monitoring teams.
Send the site. TerraVolt maps the system.
Residential or commercial, retrofit or new build, single site or multi-unit. TerraVolt identifies the product family before you quote a single component.
What TerraVolt Checks
Site type and scope, existing PV or new project, backup, self-consumption, or peak shaving target
What You Get
Product family recommendation, system architecture outline
One BOM. Not three separate quotes.
Inverter + battery + EMS + monitoring — configured and validated as a single system before it reaches your warehouse. You don't test protocols on-site.
What TerraVolt Checks
Inverter-to-battery compatibility, communication protocol alignment, monitoring integration path
What You Get
Single system BOM, pre-validated configuration
Hardware arrives ready. Support is on standby.
Commissioning checklist included. Technical support available during your install window. If something doesn't match the spec, you're not troubleshooting alone.
What TerraVolt Checks
Delivery against BOM, pre-commissioning checklist, installer support availability
What You Get
Scheduled delivery window, commissioning documentation, support access during install
Your customer stays connected. You stay protected.
Warranty, monitoring, and ongoing support. When the customer has a question six months later, the monitoring dashboard answers it before it becomes a phone call.
What TerraVolt Checks
System performance post-commissioning, monitoring data integrity, warranty registration
What You Get
Warranty coverage documentation, monitoring dashboard access, ongoing support escalation path
04 / Product Families
What installers can quote with TerraVolt.
Four product families. One supply chain. No third-party BMS translation between inverter and battery.
01
Hybrid Inverters
Single-phase and three-phase. PV input, battery charge, and grid export in one unit. The core of every residential and small commercial TerraVolt system.
Explore hybrid inverters
02
Battery Storage
LFP chemistry. Wall or floor mount. Stackable from 5 kWh to 30+ kWh. Communicates with TerraVolt inverters natively — no third-party BMS translation layer.
Explore battery storage
03
All-in-One ESS
Inverter and battery in one enclosure. One cable pull. Outdoor-rated. Two installers, one morning. Built for projects where speed and footprint decide the quote.
Explore all-in-one ESS
04
Monitoring & Accessories
Wi-Fi or 4G connectivity. App and web dashboard. Remote firmware updates. One dashboard across every TerraVolt install you manage — the view your customer sees and the diagnostics you need.
Explore monitoring
FROM BRIEF TO HANDOFF
Every step backed by one system team.
Site brief review, system matching, delivery, commissioning, and warranty — handled by one partner.
Site Brief Review
Planning
System BOM
Configuration
Delivery Prep
Logistics
Commissioning
Support
Monitoring
Handoff
SITE BRIEF REVIEW • SYSTEM BOM • DELIVERY PREP • COMMISSIONING • MONITORING HANDOFF • WARRANTY ROUTE
05 / Installer Questions
Questions installers ask before putting TerraVolt on a quote.
Start with one TerraVolt project — a system where compatibility or after-sales matters most. Many installers run TerraVolt alongside existing brands for the jobs where risk is higher or the customer demands single-supplier accountability.
Yes. Send the site profile, load data, and timeline. TerraVolt walks through the system configuration and helps build the proposal. Commercial storage is part of the standard product range.
TerraVolt monitoring provides remote diagnostic visibility. The warranty covers the hardware. If an issue requires escalation, TerraVolt support works with you — not around you — to resolve it.
TerraVolt provides product documentation and system configuration guidance. Most installers start with a single project to familiarize themselves with the product family before quoting at scale.
Project type (residential or commercial), existing PV details if applicable, backup or self-consumption targets, and installation timeline. TerraVolt maps the rest.
TerraVolt warranty covers the hardware. Support is available during commissioning and beyond. The monitoring dashboard provides remote diagnostics before a site visit is needed.
THE NEXT STEP
Stop carrying the system risk alone.
Send the project brief. Residential or commercial, single site or multi-unit. TerraVolt maps the system, validates the configuration, and backs the install through handoff.